1. Information We Collect

We may collect the following types of information:

• Personal Information: Full name, phone number, email address, and any other information you provide when you fill out forms, request appointments, or contact us.
• Health-related Information: Medical history or details shared by the user when requesting consultations or submitting inquiries.
• Usage Data: Information about how the website is accessed and used (e.g., IP address, browser type, device information, pages visited, date/time of visit).
• Cookies and Tracking Technologies: To enhance user experience and support analytics.

2. How We Use Your Information

Your personal data is collected and processed for the following purposes:

• To provide medical consultations and healthcare services.
• To respond to your inquiries and schedule appointments.
• To personalize your experience on the website.
• To comply with legal obligations and regulations within the State of Kuwait.
• For internal analysis to improve services and website functionality.
• For security, fraud prevention, and legal compliance.

3. Data Protection and Security

We are committed to safeguarding your personal data by implementing appropriate technical and organizational security measures. These include:

• Secure servers and encrypted communication (SSL).
• Restricted access to personal data to authorized personnel only.
• Regular audits and system updates.
• Secure storage and backup policies.

4. Sharing of Information

We do not sell, trade, or rent your personal data to third parties.
We may share data under the following conditions:

• With medical professionals and administrative staff within the unit for service delivery.
• With regulatory bodies or government authorities if required by law.
• With trusted service providers who assist in running our website or processing data (under strict confidentiality agreements).

5. Data Retention

We retain your data only as long as necessary to:

• Fulfill the purposes outlined in this policy.
• Comply with legal, regulatory, and clinical obligations under Kuwaiti health laws and Ministry of Health regulations.
• Allow for legitimate business needs and secure data archiving.

6. Your Rights

In accordance with Kuwait’s Cybercrime Law (Law No. 63 of 2015) and best international practices, you have the right to:

• Access your personal information.
• Request correction or deletion of inaccurate or outdated data.
• Withdraw consent at any time (if applicable).
• Lodge a complaint with relevant authorities if you believe your data has been misused.

To exercise your rights, please email us at: info@draljarallah.com

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with a new effective date.

8. Contact Us

If you have any questions about this Privacy Policy, data handling practices, or wish to request access to your personal information, please contact:

Dr. Mohammed Al-Jarallah Unit
Email: info@draljarallah.com
Phone: +965 1844445